Small steps lead to giant leaps.
Overbearing salespeople quickly turn customers off. Instead of pushing, AnswerConnect's Team Sales approaches inbound sales from a consultative point of view. Each customer interaction is an opportunity to increase sales - particularly maximizing your direct response investment.
Our primary objective is to help your customers with their immediate reason for calling, chatting, or emailing - from customer care questions and orders to complaint resolution. Team Sales learns about your products, policies, and protocols so that we're able to advise customers on their best course of action. We use this knowledge to soft sell customers on upgrades, additions, or other products that will benefit them.
Respond effectively to customer inquiries through Direct Response campaigns.
Cross-sell complementary products or services. Upsell customers on upgraded products, warranties, and services.
We strike a careful sales balance in an effort to protect and enhance your brand as well as increase revenues. Team Sales isn't afraid to ask for a sale or explain why your products and services are the best choice.
AnswerConnect's proven sales approach, professional team, and cutting edge technology enable us to add to your bottom line one call at a time.