Zendesk Integration

Take your customer service up a notch. Our integration with Zendesk means your staff will have only one place to be.

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How does it Work?

When you integrate your Zendesk account with AnswerConnect, you'll be able to see all of your chats and the AnswerConnect dashboard on a single window. When our agent or a user ends a chat, a ticket will be created in the Zendesk application. These tickets will also be listed on the sidebar while being searchable.

The integration adds two tiny icons. The icon on the Top bar will pop-up the chat box, while the one on the Navigation bar will open the entire AnswerConnect dashboard.

Why should your business use it?


An AnswerConnect-Zendesk integration provides:

Control:

You'll be able to instantly keep in touch with your customers and also keep an eye out for potential customers.

Usability:

The integration works seamlessly with your Zendesk account without interfering with your regular activities.

Convenience:

All the information you need is just a click away. This eliminates the need to switch between multiple tabs.