Keep customer service human.
Choose human. On every call at every hour. Because people prefer people.
Real call shows AI customer service fail
In the call, the AI agent:
1. Insists it is a real person
2. Interrupts and repeats itself
3. Struggles to follow the conversation
4. Misidentifies a client named Louise as “he”
5. Responds with robotic, scripted disclaimers
It’s not just awkward. It's damaging to your brand.
Still deciding between AI and real people?
Your customers already decided. They prefer humans.
A new study of 6,000 adults reveals what consumers really think about AI in customer service.
The hallmarks of great service remain speed, empathy and human connection.
1 in 3
would hang up on AI
When customers hang up on AI, businesses don’t just lose a call – they lose opportunities to build relationships, earn long-term loyalty, and generate more revenue.
OnePoll Survey | 6000 respondents
Why it works.
Real people, 24/7
Real people drive real results
Be available when prospects call with 24-hour coverage. More calls round the clock and a great first impression, means more revenue and happier customers.
Lead qualification
Find the right customers faster
We can identify hot leads and transfer calls to the right person on your team straight away, or have your friendly receptionist take a detailed message.
Appointment scheduling
Focus on what you do best while we fill your calendar
Appointments booked directly into your calendar, day and night. Including free top-rated scheduling software, Setmore, or we can integrate with what you already use.
Integrations
Integrating with the tools you love
With thousands of integrations available, we plug into your workflow and connect with the tools you use every day.
Live chat
Always people, never bots
With real people behind every live chat interaction, you can turn more website visitors into customers and provide instant support 24/7.
And so much more
A custom service, tailored to your needs
Much more than just an answering service, we work with you to understand your goals, personalizing the service to help your brand win. Learn more.
Keep business human
Find the right plan for your business.
Always people, not bots.
We’re committed to keeping our business, and yours, proudly human.