Property Management Answering Services 24/7.

24/7 commercial real estate customer service.

Plans & Pricing
Smiling lady in blue sweater greeting client

We help our property management clients fill vacancies and handle maintenance requests 24/7/365. Whether you manage one building or a multi-state portfolio, we act as an extension of your office so your tenants can always reach a live, friendly, professional voice.

Whether you're in your office, on site, in a meeting, or anywhere in between, we've got you covered. We help you prioritize your calls so you can deal with the most important issues first, whether it's an emergency or a showing. Our virtual receptionists support your property management business by routing calls to the right member of your team at the right time, so you can rest easy knowing your buildings and tenants are getting the care they need.

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  • After hours answering service

    Maintaining 24-hour telephone coverage in-house is challenging and expensive. Our property management answering service helps you extend your hours around the clock without having to increase your payroll.

  • Emergency call routing

    Maintenance disasters, property crimes, and other emergencies need immediate attention. With AnswerConnect, your team will get the message immediately, by email, text, or through our online portal or mobile apps. We make it easier for you to give your tenants a quick response, and yourself the peace of mind of knowing we're there to back you up, day or night.

  • Apartment complexes

    Whether it's just a few units or a few hundred, managing an apartment building requires a lot of care and attention. We help you handle maintenance requests, service provider dispatch, and prospective tenant viewings. Work smarter, not harder, with a professional answering service for your property management company.

  • Commercial properties

    Make your commercial property management operation more efficient without sacrificing service. We help you schedule tours for your prospective tenants, manage maintenance requests, and answer leasing inquiries. Get your messages delivered to you by email, text, or app, wherever you are.

  • Senior living

    Assisted living, independent living, Alzheimer's care, and nursing and rehab centers need specialized support systems. From emergency dispatch to call routing, we help you take care of your residents and let you focus on delivering quality service, not answering the phone.

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Property management
answering services.

  • 24/7 Live answering

    With AnswerConnect, you're always open. You choose the call flow and escalation system that works for your business.

  • Appointments

    We do more than just answer the phone. We help keep your calendar booked so you can make the best use of your valuable time.

  • Lead qualification and capture

    We get the information you need to prioritize the best applicants and follow up quickly. Don't miss a call when you're with another prospect.

  • Call routing and transfer

    If you have multiple properties, agents, and service providers working in your organization, we help make sure your calls go to the right person, every time.

  • Client Web Access

    Our online portal puts your messages, usage, call flow, and invoices at your fingertips whenever you're connected to the internet.

  • Mobile

    Our property management clients are always on the go. With our apps for iOS and Android, you can stay connected to your business from anywhere.

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Your live answering solution.

Our virtual receptionists are an extension of your business. They use your script, speak your language, and understand your business goals, to give callers consistently on-brand service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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Grow your business today.

Plans & Pricing

Why it works.

  • Always available

    Always available

    Never miss an opportunity
    when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Chief Customer Officer Preview

Chief Customer Officer

Jeanne Bliss

Jeanne Bliss provides a framework to advance customer experience and transform your business by genuinely helping your customers.

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