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1-800 Number
Answering Service

Get a toll free number with your live answering account.

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Get a free 1-800 number with your live answering account

We offer all our answering service clients a toll free phone number to use with their account. Generally this is an 866 or 877 number. However, if you want a true 800 number, we can provide one for a small additional fee.

Having a live virtual receptionist plan to go with your toll free number means you're always prepared for your inbound calls. And our answering service plans are much more affordable than hiring in-house employees to answer your business' new 1-800 number.

Why your business needs a 1-800 number

Having a toll free phone number for your business helps your business look more professional. If you only have a local phone number, customers outside your local area may be discouraged from doing business with you. They may think they're too far away to buy your products and services, or that they can find a better option closer to them.

A 1-800 number gives your customers one easy way to get in touch with you, whether they're around the corner or across the world. Best of all, we can still give you a local number to use for your customers in your immediate area. You can forward that local number to your 1-800 number, so our virtual receptionists receive all your calls and can deliver the great experience your customers expect.

Adding extra phone numbers for sub-accounts

Many of our clients maintain several toll-free 800 phone numbers for different sub-accounts. These may be separate companies managed through a single AnswerConnect account, or they may be different departments within the same business, such as marketing and operations

However you choose to organize your live answering service account, we can get you the toll free numbers you need at a reasonable cost.

1-800 number answering service features

  • 24-7 virtual reception

    Friendly, professional receptionists to answer your toll free 1-800 number around-the-clock. Making it easy for your inbound callers to get what they need from your business any time

  • Call transfer and routing

    You set the call flow rules for your 1-800 number live answering account. We route the calls to the right person or department to save you time and improve the customer experience.

  • Bilingual

    Give your Spanish-speaking callers the service they need in the language they're most comfortable using. We offer English-Spanish bilingual receptionists for your business.

  • Order management

    Increase average order value and reduce abandoned shopping carts by giving your ecommerce shoppers an easy 1-800 number to call when they get stuck before checkout.

  • Appointment scheduling

    Fill your calendar with new appointments when customers call your toll free business line. Use our free partner app, Setmore, or the platform of your choice.

  • Web chat

    Expand your customer service channels beyond the phone with our free web chat widget code to install on your site. Use plan minutes to have us respond to chats for you.

  • Urgent call handling

    Make sure your most important customer support calls go to the right person at the right time with custom rules for your urgent calls.

  • Client web access

    Access your AnswerConnect account from anywhere with our online portal. Monitor call data, change your script, or pay your bill on the go.