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Technical Support.

AnswerConnect partners with technical support companies nationwide to support them 24 hours per day, 7 days per week, 365 days per year via telephone, chat, and email.


  • Support is tailored to your needs.

    Telephone calls, chats, and emails are all answered in your company's name. Our Client Services team delineates call handling procedures for your account during set-up. Those procedures are displayed on the Associate's computer screen each time the phone rings through to his desk.

  • Superior levels of customer care and Level 1 technical knowledge

    Technical support companies choose AnswerConnect for our superior levels of customer care and Level 1 technical knowledge. You can rest easy knowing minor issues are being handled even when you're not able to personally see to them. Professional, responsive customer care infuses every service we provide. Our team treats customers with respect, listening and recording complaints in detail.

  • Team Tech's qualified technicians are on the job.

    AnswerConnect routes technical support calls to our specially trained technical support team - not a customer service generalist. Before joining Team Tech, Business Support Associates must have technical support experience and education. AnswerConnect also offers extensive internal curricula for expanding the team's knowledge and keeping them current on innovations. Training and experience enable our team to ask the right questions in order to isolate problems efficiently. Dedicated staff members - employees assigned exclusively to your account - are a preferred option for many of our customers.

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Choose your plan.

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $325 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.95 per additional minute

  • Best value badge
    Growth

    300 minutes

    $350 per month

    No setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

  • Standard

    375 minutes

    $475 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

|View larger plans
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There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

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