Hospitals.

Paging, message relay, specialist referrals, and more

Plans & Pricing
Telephone Answering Service for the Healthcare Industry

You're in the business of providing top-notch care. We're in the business of providing superior answering services at competitive rates for hospitals and other health organizations.

AnswerConnect helps hospitals reduce operational expenses while maintaining responsive high quality client care.

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Typical answering services
for hospitals include:

  • Call Services

    Calls can be directed to us at any time of the day or night. We provide overflow, after hours, and primary telephone services for health organizations using your existing telephone number or one we can assign to you.

  • Urgent Call Transfer Services

    Urgent calls are directly transferred to you and your on-call team. You choose the protocols that specify which calls are urgent and which are routine. These contacts can be modified as often as your on-call schedule changes.

  • Doctor Paging and Message Relay

    AnswerConnect promptly answers incoming calls and then pages doctors according to your directions. We can also relay messages 24/7/365. On-call contacts and paging instructions can be changed as often as you'd like.

  • Appointment Management

    Patients and health professionals make or change appointments via telephone service staffed by Team Medical. Our Associates will immediately notify you of changes or input them directly into your calendar system. We also call patients to confirm appointments.

  • Physician/Specialist Referral

    Your patients need a general physician or specialist. We direct them to the doctor they need.

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Helpful, informed Associates provide outstanding care.

Our Team Medical Associates are educated about HIPAA, your organization, your rules, and your protocols. We search for employees with interest or experience in the healthcare field. Our rigorous screening and hiring process ensures that only truly committed, enthusiastic people work on your behalf.

Contain and reduce costs with utilizing an outsourced contact center service.

When you choose Team Medical's shared staffing solution, you pay for time spent working with your doctors, patients, and vendors instead of idle time. This efficiency alone greatly reduces costs as compared to staffing an internal 24x7 phone bank. We are able to handle call spikes with ease, scaling up or down depending on your needs.

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Why AnswerConnect’s Team Medical?

  • HIPAA trained associates answering calls versus one-size-fits-all call center services

  • Enhance patient and customer care with friendly, helpful associates fielding calls 24/7/365

  • Reduce and contain operational costs by employing an outsourced contact center solution

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Your live answering solution.

Our virtual receptionists are an extension of your business. They use your script, speak your language, and understand your business goals, to give callers consistently on-brand service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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Why it works.

  • Always available

    Always available

    Never miss an opportunity when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Grow your business today.

Plans & Pricing
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