Discover more about the
services we offer.
Why it works.
Capture every lead
Be there for your prospective
customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people,
not automated voices.
Manage your calls
Busy? Have an important meeting?
We've got you covered.
Know your callers
We recognize your returning callers
for a personalized experience.
Unique to you
No two businesses are the same.
Your call flow is tailor-made for you.
We integrate seamlessly with
your current systems.
How we help small businesses grow.
24/7 customer service
Your virtual receptionists answer calls and ensure you capture every lead generated by your campaigns.
Your agents combine sector-specific-knowledge with the latest small business answering service software to give every caller specialized support.
Call forwarding and routing
Direct specific call types to the best person on your team. Decide where we route your inbound calls, and chats to pursue the best leads.
Lead capture and qualification
Your small business answering service can filter calls and pass the best opportunities directly to your sales and support team.
Set automated triggers to enable your virtual receptionists to respond to questions and follow up on the latest opportunities for you.
Boost your bottom line and take your small business to the next level with a 24/7 order management service.
Proactively engage with warm leads. Your virtual receptionists can make outbound calls on your behalf using your chosen call flow.
Help callers schedule appointments and allow your virtual receptionists to add bookings directly into your calendar.
The voice (and ears) of your business.
Our friendly virtual receptionists are an extension of your business.
From call answering to lead qualification, our agents combine expertise, efficiency and empathy to provide a consistently professional service.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of customer interactions and follow up via the AnswerConnect
mobile and desktop app.
You’re in good company.
The AnswerConnect team is amazing! Fast, friendly and accommodating; would definitely recommend any small business owner to try them out!
My practice and quality of life in general have improved dramatically since hiring the trusty services of AnswerConnect. I highly recommend getting this help if you are in a small firm like me with limited resources.
Want to hear
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Experience what your customers will hear. Call us now and we'll answer in your company name.
What is a small business answering service?
A small business answering service is an affordable, 24/7 alternative to having in-house staff answering your phones. Our customer experience experts answer your customer calls from quiet, distraction-free home offices. They can take messages, schedule appointments, anything an in-house receptionist can do at a fraction of the cost.
Is your answering service available 24/7? Does it cost more?
A live agent will answer your customers' calls just as quickly and professionally at 2:00 a.m. as they would at 2:00 p.m. You get 24/7/365 coverage at no extra charge.
Who is answering my phone and website chats?
All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments here in the United States. Our people are our best asset, and soon they'll be yours too.
Are you based in the United States? Where do you provide your services?
Yes, we have call agents spread from the West Coast to the East Coast in every time zone. If a natural disaster or power outage causes a service disruption in one area, our distributed employee strategy allows customer service experts in another area to pick up the slack. Your calls will always be answered.
How much does a small business answering service cost? Is billing done by the call, by the minute or by the month?
You'll choose a monthly plan based on how many minutes you think you'll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.
If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.
Find the right plan for your business.
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