24/7 Services.
Discover more about the
services we offer.
Why it works.
![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call.![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers for a personalized experience.
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
Cost-effective phone answering service for small business.
How do you provide a high standard of customer support without the cost of hiring full-time, in-house employees? For many small businesses, that level of service is out of reach.
Enjoy the benefits of an in-house team, without the hiring, training and staffing costs with a small business answering service.
And because our agents work from home across the US, they aren't vulnerable to local service outages or natural disasters.
How we help small businesses grow.
24/7 customer service
Your virtual receptionists answer calls and ensure you capture every lead generated by your campaigns.
Industry-specific knowledge
Your agents combine sector-specific-knowledge with the latest small business answering service software to give every caller specialized support.
Call forwarding and routing
Direct specific call types to the best person on your team. Decide where we route your inbound calls, and chats to pursue the best leads.
Lead capture and qualification
Your small business answering service can filter calls and pass the best opportunities directly to your sales and support team.
Instant callback
Set automated triggers to enable your virtual receptionists to respond to questions and follow up on the latest opportunities for you.
Order-management
Boost your bottom line and take your small business to the next level with a 24/7 order management service.
Outbound dialing
Proactively engage with warm leads. Your virtual receptionists can make outbound calls on your behalf using your chosen call flow.
Appointment booking
Help callers schedule appointments and allow your virtual receptionists to add bookings directly into your calendar.
The voice (and ears) of your business.
Our friendly virtual receptionists are an extension of your business.
From call answering to lead qualification, our agents combine expertise, efficiency and empathy to provide a consistently professional service.
1.Let's talk.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of customer interactions and follow up via the AnswerConnect
mobile and desktop app.
Service that scales to your needs.
Your business is never static. It's constantly changing. You'll have busy periods and quiet periods.
With a scalable answering service, you can upgrade and downgrade your plan anytime.
You’re in good company.
“The AnswerConnect team is amazing! Fast, friendly and accommodating; would definitely recommend any small business owner to try them out!
“My practice and quality of life in general have improved dramatically since hiring the trusty services of AnswerConnect. I highly recommend getting this help if you are in a small firm like me with limited resources.
Hear how we sound.
00:0400:00
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To hear how we could answer your calls, call us for
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FAQs.
What is a small business answering service?
![Arrow icon]()
A small business answering service is an affordable, 24/7 alternative to having in-house staff answering your phones. Our customer experience experts answer your customer calls from quiet, distraction-free home offices. They can take messages, schedule appointments, anything an in-house receptionist can do at a fraction of the cost.
Is your answering service available 24/7? Does it cost more?
![Arrow icon]()
A live agent will answer your customers' calls just as quickly and professionally at 2:00 a.m. as they would at 2:00 p.m. You get 24/7/365 coverage at no extra charge.
Who is answering my phone and website chats?
![Arrow icon]()
All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments. Our people are our best asset, and soon they'll be yours too.
How much does a small business answering service cost? Is billing done by the call, by the minute or by the month?
![Arrow icon]()
You'll choose a monthly plan based on how many minutes you think you'll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.
If, mid-month, you realize you might use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
See pricing.
Find the right plan for your business.
By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant