Insurance Brokers.

Take care of your clients with 24/7 virtual receptionists

Plans & Pricing
Man wearing grey sweater speaking over phone

You and your team have many duties that compete for your attention. AnswerConnect acts as your front office staff during business hours or after hours. We're there whenever you need us so your team can take a day off or focus on other priorities.

AnswerConnect boosts your brokerage with our professionalism and industry knowledge

Every call, email, and web chat is answered in your name; clients appreciate the enhanced service.

Contact center services for insurance brokers:

  • 24/7/365 support via telephone, email, and web chat

  • After hours customer care

  • Complimentary 800 telephone numbers

  • Call routing and transfer

  • Urgent call handling

  • Appointment and schedule management

  • Voicemail services

  • Free, online tools for engaging customers on your website

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  • Urgent calls are handled according to your instructions

    We write a crisis management plan for urgent calls when you set-up your account. That way, we understand when we need to transfer calls or page your team. When an accident occurs and a customer calls your office, we also know where to direct them next and how to handle their requests.

  • Start relationships right

    Reaching a competent Business Support Associate - versus an impersonal voicemail box or rude operator - starts your new client relationship on the right foot when you aren't available to speak with those clients personally. Our Business Support Associates are trained to ask for basic information and elicit details from potential brokerage clients about their specific needs. If you'd prefer that we simply take a message, we're also happy to do that instead.

  • We're more than an answering service

    Contact AnswerConnect today at 1-800-700-8888 to learn how we can put our solutions to work for your brokerage!

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Your live answering solution.

Our virtual receptionists are an extension of your business. They use your script, speak your language, and understand your business goals, to give callers consistently on-brand service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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Grow your business today.

Plans & Pricing

Why it works.

  • Always available

    Always available

    Never miss an opportunity when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Change Masters Book

Change Masters

Rosabeth Moss Kanter

This book looks at some of the most prominent companies in America and how their structures, culture and strategies have led to productive change.

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