Answering Services for Lawyers

Answering services for
personal injury attorneys.

AnswerConnect's legal telephone answering services help you keep your office open around the clock. When clients or potential clients reach out to your practice, they are often already in pain. The friendly voice of a virtual receptionist, a live human being on the other end of the phone, lets them know you're there for them.

Whether your clients have suffered bodily injuries, are in economic crisis, or both, we support you as you fight for them on their road to recovery and justice. Our legal answering service is staffed by experienced, dedicated receptionists who are available 24 hours a day, 7 days a week, 365 days a year.

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Benefits of AnswerConnect's personal injury law answering services.

  • 24/7 live answering

    Accidents don't wait for your office hours. People need legal representation for personal injuries matters at all hours of the day and night. If you are a solo practitioner or part of a small law firm, a legal answering service extends your hours and puts you on par with the larger practices.

  • After hours

    Some of our legal clients already have an in-house receptionist. They don't need 24-hour coverage, but we can still help them cover their inbound calls after normal business hours. Our receptionists can take a message, set appointments, or even route urgent calls to you, day or night.

  • Appointment taking

    Our legal answering service's virtual receptionists are always available to help your clients make appointments with you and your team. Use our recommended free scheduling app Setmore or the software of your choice!

  • Bilingual

    If you work with Spanish-speaking clients, a Spanish-English bilingual answering service can help you make them feel right at home. You can choose to have priority bilingual routing, sending your calls to our bilingual teams by default, or transfer your calls only when needed.

  • Urgent call routing

    Having a virtual receptionist to answer your calls helps you focus on the work that really matters. But sometimes you absolutely need to take a call yourself. When urgent calls come in, we can transfer them to your office, mobile phone, or wherever you'll be.

  • Client Web Access

    As an attorney, you're often on the go. Appearing in court, meeting with clients, and traveling in between. Our online portal, Client Web Access, makes it easy for you to manage your AnswerConnect account from anywhere with an internet connection.

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Our legal answering service helps you handle personal injury cases.

  • Bodily injury

  • Car and vehicle accidents

  • Hazardous products

  • Wrongful death

  • Pharmaceutical claims

  • Medical malpractice

  • Nursing home abuse

  • Toxic mold

  • Worker's compensation

  • Economic injury

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Trained legal
receptionists, 24/7.

The best legal intake answering service is the one which can handle the unique challenges of your practice. Our trained legal receptionists are an extension of your firm.

From lead qualification to 24/7 live chat support, they combine efficiency and empathy to give your clients consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Grow your business today.

Plans & Pricing
Play Bigger Book

Play Bigger

Al Ramadan, Christopher Lochhead, Dave Peterson, Kevin Maney

Don't beat the competition at the old game – invent a new one. Play Bigger details how category design leads to new ways of thinking and doing business.

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