47% of calls occur after hours.
How much more business could you capture if every call was answered by a real person, 24/7?
Be there when they call.
What if almost half of the people trying to reach your business called when your team wasn't there?
We looked at over 5.9 million minutes of US call data from April to June 2026 and found that 47% of calls happen outside the traditional Monday to Friday working hours.
That's a lot of customers, leads, and opportunities that could be missed if you're not available around the clock, with a real person there to answer.
What the data tells us.
47%
of calls occur after hours.
33%
of these are on weekdays.
14%
of these happen on weekends.
Monday
is the busiest day for calls.
Sunday
is the quietest day for calls.
Stay Team Human
Being available 24/7 is only part of the story. When people call your business, they want to talk to a real person who cares, listens and can help.
Research of more than 6,000 consumers shows what we already know: when it comes to customer service, people prefer people.
Rank higher on Google.
Being available 24/7 doesn't just help with the customers who are already on the phone; it can help more people find you, too.
Showing as open 24 hours improves your rankings in local search results, meaning you'll be the first choice in the area whenever prospects are searching.
Trusted by business owners nationwide.
Providing 5-star service in every industry for 25+ years.
“Before AnswerConnect, we were missing up to 70% of our calls because the team was busy or it was after hours.
Ali Kraus, CFE
Chief Marketing Officer
“AnswerConnect has been a huge factor in our growth. Our high season revenue has grown from $100k to $700k.
Clarence Herry
Owner
“I can work from anywhere and stay productive thanks to AnswerConnect. Friendly agents, smooth experience, zero hassle.
Rick Popio
Owner
How we help.
24/7 call answering
Stand out with real human service, day & night.
85% of people want to talk to a person when they call a business. With AnswerConnect, your customers will always reach a human receptionist – never bots or voicemail.
Lead qualification
Find the right customers faster.
Your custom call flow ensures that every customer is a good fit for your business. We capture, qualify & send you the hottest leads so you can focus on converting.
Appointment scheduling
Book more jobs with a business answering service.
Let your receptionists schedule appointments directly into your calendar, with integrations into the tools your team already use, or enjoy access to our top-rated scheduling software for free, Setmore.
Live chat
Always people, never bots.
With real people behind every live chat interaction, you can turn more website visitors into customers and provide instant support 24/7.
Business phone number
Keep your business professional and personal life personal.
With a free dedicated business phone number, you can keep your work calls and messages separate.
Bilingual
Say hola to exceptional customer service.
Make your customers feel at home with bilingual answering available in English and Spanish.
And so much more...
Whatever your callers need, we’re here to help.
Much more than just a professional phone answering service, we work with you to understand your business and its goals, personalizing the service to help you grow. Learn more.
Start today.
Find the right plan for your business.
The voice (and ears) of your business.
The best answering service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
Let’s talk.
Tell us about your business, clients and goals to create the best experience.
Start forwarding your calls.
Our receptionists engage and interact with your leads and customers, 24/7.
Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.
Listen for yourself.
Hear how we answer your calls.
Integrate with the tools you use.
We're here to make your life easier – connect your answering service to the tools and CRM your team already uses.
Your questions answered.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
Learning, sharing & giving back.
These are the values of AnswerConnect. Here is a book we think you might like.
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect.
Will Guidara
A powerful look at how going beyond basic service creates unforgettable customer experiences that build trust and loyalty. It shows how small, thoughtful gestures can set your business apart in high-stakes, competitive moments.
Grow with us.
We believe business should be a force for good. That’s why we plant a tree every month for every business we work with. Together, we’re restoring forests and helping create a healthier, more sustainable future.
2,220,549 trees planted.