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Franchise Answering
Service

Scalable virtual receptionist services
around the clock

Plans & Pricing

Scalable virtual receptionist services
around the clock

Professional, upbeat, friendly customer service experts so good both you and your customers will swear we're in-office with you.

  • Brand integrity

    A franchise organization is built on the integrity of its brand. Our virtual receptionists get to know your brand and answer your phones just like you would.

  • Maximize your marketing

    You invest precious resources to drive leads to your franchises. With AnswerConnect, you'll be prepared to capitalize on those opportunities 24 hours a day, 7 days a week, 365 days a year.

  • Dedicated Team

    Our dedicated franchise team handles calls for our franchise clients. That means more brand consistency for you.

  • Affordable

    AnswerConnect gives you an instant customer service department for a fraction of what it would cost you to staff your own call center.

  • Scalable

    Change plans anytime. Your AnswerConnect plan grows with you. Ramp up or scale back as needed, with no penalty.

  • Easy Setup

    We work with you to develop an account template for your brand. This makes getting new franchises up and running a breeze.

Answering services for franchises

Franchise organizations turn to us for professional, efficient customer service for all franchises, whether corporate or independently operated. We help you maintain brand consistency and get the most out of your marketing budget.

  • Brand Consistency

    We make it easy for all franchise locations to offer uniformly excellent customer service with 24/7 live answering and shared script templates.


  • Greater Marketing

    Make sure all your organization's franchise locations are ready to capitalize on your marketing investment with a friendly voice, day or night.


  • Never Miss Calls

    With AnswerConnect, your franchise partners are never closed. We've got your inbound calls, emails, and chats covered.


Our customer experience
services for franchises


  • 24-hour Live Answering

    Your call flow rules guide our virtual receptionists as they route your calls to the right person or take a message.

  • Appointments

    With AnswerConnect, your appointment book is open around the clock. We fill your calendar for you, no matter when your customers call.

  • Client Web Access

    With our online portal, Client Web Access, your account data is always at your fingertips.

  • Dedicated Team

    Our dedicated franchise team handles calls for our franchise clients. That means more brand consistency for you.

What our franchise clients say

  • I have absolutely enjoyed AnswerConnect and by far they have blown other answering services out of the water! We were on a long road trying to find the best answering service that is simple to setup, simple to use, read our billing, and provides us great customer service that does not exceed our pocket book!

    Bianca Garza

    Bin There Dump That, San Antonio

  • I cannot say enough good things about AnswerConnect! Your staff makes our job easy! As a business owner who is in the field most of the day, AnswerConnect provides the knowledge and professionalism that we want our clients to experience when calling our 'office.' We cannot thank you and your staff enough for what you bring to the table in our day-to-day business.

    Lacey Mitchell

    Fresh Coat Denton & Flower Mound

  • We have had a great experience with AnswerConnect. I believe the prices are reasonable and also prevent us from missing costly sales leads. AnswerConnect easily integrates with our CRM, saving us time. The people answering the phones are very professional.

    Joe Bozich

    Outdoor Lighting Perspectives