New York City answering service and virtual receptionist.

24-hour live answering and support by a team
of customer service experts.

Plans & Pricing
24/7 answering services, across the US

AnswerConnect helps your New York business grow.

As America's capital of commerce, New York drives the national economy forward. If you can make it in New York, the song goes, you can make it anywhere.

From the Bronx to the Lower East Side, from Astoria to Coney Island, New York businesses large and small have made it with 24/7 live telephone answering from AnswerConnect.

With AnswerConnect, your business will never be closed, because your customers can always reach you to ask a question, book an appointment, or place an order.

Our New York clients are stockbrokers, doctors, and lawyers. They're plumbers, marketers, and real estate agents. No matter what business you're in, we can help you succeed in New York City.

A Distributed Model Works Anywhere.

Speaking of the Frank Sinatra song, we like to think we know a little something about making it anywhere. That's because we're more than a local live answering service. Our distributed model means we help thousands of businesses, in New York and across the country, to work wherever they are.

Why would you want to work with a distributed live answering service as a New York City business?


If your phone answering service is local to you, they can get knocked offline by the same winter storm, power outage, or other emergency that affects you. Our receptionists are in five states and counting. They don't work at any single location, so no one obstacle can interrupt your service.


Our friendly, professional receptionists are in every time zone from coast to coast. If you do business with partners or customers in Los Angeles or anywhere in the world, we're ready to take their calls. After hours and weekends? No problem. We're staffed around the clock with virtual assistants ready to help you grow.


With our proprietary software and Client Web Access, you can manage your account online, on your schedule. Retrieve your messages, adjust your call rules, make a payment, and more.

New York City Business Resources.

  • A 24/7 live answering service provider can be an important part of your business owner's toolkit. Whether you're a startup entrepreneur or the CEO of an established business, here are some resources for getting all the information you need to grow in New York City:
  • New York City Business Express: Information from city government about permits, regulations, and more. Everything you need to start and run your business in New York City.
  • 10 Things Every Business Owner Should Know from New York City's Consumer Affairs department.
  • The New York Public Library's. Market research, training events, research guides, and more.

More leads with
less effort.

  • Always available

    Always available

    Never miss an opportunity when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Get a 24/7 customer service team in just 5 minutes

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