New York City Answering Service
with 24/7 Availability.

Live virtual receptionists and call center solutions for your New York City business.

Plans & Pricing
24/7 answering services, across the US

Why it works.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

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    Manage my calls

    Busy? Have an important meeting?
    We've got you covered.

  • Return callers

    Know my callers

    We recognize your returning callers
    for a personalized experience.

  • Unique call script

    Unique to you

    Your call answering services are
    tailored to your needs.

  • Share screen

    CRM integration

    We integrate seamlessly with
    your current systems.

The voice (and ears) of your business.

Our friendly call center agents are an extension of your business.

Our New York clients are stockbrokers, doctors, and lawyers.
They're plumbers, marketers, and real estate agents. No matter what business you're in, we can help you succeed in New York City.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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How can our New York City answering service help your business?

Customer experience experts are here around the clock and can provide industry-specific expertise to your callers.

Our live virtual call center agents work from across the U.S., covering all time zones to ensure you never miss a call. Enjoy real-time live lead and customer engagement without overhead costs, out-of-office replies or voicemail.

virtual receptionist talking over phone

Top features from your answering service in New York City.

  • Easy appointment booking

    Our cloud-based online booking platform integrates seamlessly with your calendar, to keep all appointments in one place.

  • Fast call-forwarding

    Our virtual receptionists can route specific calls to the best person on your team based on your custom script.

  • Live chat support

    Offer the same professional support to website visitors, converting passive visitors to leads with 24/7 live chat support.

  • Expert lead qualification

    Our virtual receptionists can even proactively dial out to leads who've expressed interest in your services.

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Hear how we sound.

Here's a sample of how we would answer calls for your business.

00:0400:00
You are listening to Emily!

To hear how we could answer your calls, enter your business name and call us for free.

receptionist answering calls

Hear what our customers say about
our New York City answering service.

Excited to use this service now that it's all set up. I was a little skeptical at first because my company is rather small at the moment but the customer service I received was excellent and put my mind at ease! Marty Delgado was my sales rep and she answered all of my thousands of questions. Lol. I'm looking forward to expanding my brand so this is a big step. Thanks, Marty! Wish me luck!

Cameron McCoy
Grindaholic Media Group

If your looking for a answering service look no further. I was connected with Rita which answered my call as soon as email was sent out. Rita, is by far the most pleasurable and awesome sales rep I could have came across. She guided me the right direction in the minute plans I needed and has such a great personality and was a absolute pleasure to speak with. I will definitely use this company just based off Rita alone.

Eddie Jesberger
At Last Pest Control NYC
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