Live call
answering service.

A real receptionist beats voicemail, every time.

Plans & Pricing
Receptionist taking calls
  • 80%of callers will hang up when they reach a voicemail.1

Let us take
your calls.

Real connections deliver real
results – that's why our customer
service experts are available 24/7.

Source: 1CBS News.Happier workers

Answering every opportunity.

  • Happier workers

    Stand out from the crowd
    with a 24/7 service.

  • 68%

    of consumers would pay more for a company with good customer service.2

  • Happier workers

    Partner with a team that scales
    as your business grows.

Source: 2Forbes.
Support agent with headphones
Mobile notifications
Instant notificationsarrow

How we can help.

  • Welcome your callers
  • Provide information
  • Take messages
  • Book appointments
  • Qualify your leads
  • Transfer calls to your team

74%of people who have a bad phone experience would choose another business next time.3

Source: 3Harvard Business Review.
Aesthetic arc

We can handle your overflow calls, your after-hours calls, or every single one of
your calls.

Aesthetic arc

Why it works.

  • Capture lead

    Capture every lead

    Be there for your prospective
    customers. Anywhere, anytime.

  • No voice box, only real people

    No voicemail, no bots

    Win more business with real people,
    not automated voices.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

  • know your callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Unique call script

    Unique to you

    No two businesses are the same.
    Your call flow is tailor-made for you.

  • Share screen

    CRM integration

    We integrate seamlessly with
    your current systems.

I cannot recommend AnswerConnect enough.

After missing so many calls, I needed to find a way of capturing and utilizing client information. Professional, competent and, best of all, great value for money, with the added bonus of 24/7 service.”

Paul Young

CPC Direct Training

FAQs.

  • What is a live call answering service? Arrow icon

    A live call answering service is an affordable, 24/7 alternative to having in-house staff answering your phones. Our customer experience experts answer your customer calls from quiet, distraction-free home offices. They can take messages, schedule appointments, anything an in-house receptionist can do at a fraction of the cost.

  • Is your live answering service available 24/7? Does it cost more?Arrow icon

    A live agent will answer your customers’ calls just as quickly and professionally at 2:00 a.m. as they would at 2:00 p.m. You get 24/7/365 coverage at no extra charge.

  • Who is answering my phone and website chats?Arrow icon

    All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments here in the United States. Our people are our best asset, and soon they’ll be yours too.

  • Are you based in the United States? / Where do you provide your services? Arrow icon

    Yes, we have call agents spread from the West Coast to the East Coast in every timezone. If a natural disaster or power outage causes a service disruption in one area, our distributed employee strategy allows customer service experts in another area to pick up the slack. Your calls will always be answered.

  • How much does a live call answering service cost? / Is billing done by the call, by the minute, or by the month? Arrow icon

    You’ll choose a monthly plan based on how many minutes you think you’ll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.

    If you realize you’re going to use significantly more or less than the minutes included in your plan before the end of your billing cycle, we’re happy to scale your services up or down, beginning in the next billing cycle.

Can't find the answer to your question? Call us now: 800-525-1315

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Jill Griffin examines what it takes to go beyond customer satisfaction and build real, lasting customer loyalty.

AnswerConnect customers have helped us plant

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