24/7 live call
answering service.

Connect your callers to a real person every time.

Plans & Pricing
Receptionist taking calls
  • 80%of callers will hang up when they reach a voicemail.1

Let us take
your calls.

Real connections deliver real
results – that's why our customer
service experts are available 24/7.

Source: 1CBS News.Happier workers

Explore all the features of a
live answering

  • Message taking

    We answer your calls, take messages and
    them to you in real time, 24/7.

  • Urgent call handling

    24/7 live answering to handle emergencies day
    and night.

  • Time-based routing

    Customize how and when we transfer calls
    depending on when a caller gets in touch.

  • Bilingual call answering

    The new language of business is speaking your customers' language.

  • After-hours answering

    Want to handle in-office calls? Our after-hours
    picks up when you clock out.

  • Overflow coverage

    Never miss a call and give callers a real
    - even during busy periods - with our overflow
    answering service.

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Mobile notifications
Instant notificationsarrow

How we can help.

  • Welcome your callers
  • Provide information
  • Take messages
  • Book appointments
  • Qualify your leads
  • Transfer calls to your team

74%of people who have a bad phone experience would choose another business next time.3

Source: 3Harvard Business Review.
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We can handle your overflow calls, your after-hours calls, or every single one of
your calls.

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Why it works.

  • Capture lead

    Capture every lead

    Be there for your prospective
    customers. Anywhere, anytime.

  • No voice box, only real people

    No voicemail, no bots

    Win more business with real people,
    not automated voices.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting?
    We've got you covered.

  • know your callers

    Know your callers

    We recognize your returning callers
    for a personalized experience.

  • Unique call script

    Unique to you

    No two businesses are the same.
    Your call flow is tailor-made for you.

  • Share screen

    CRM integration

    We integrate seamlessly with
    your current systems.

I cannot recommend AnswerConnect enough.

After missing so many calls, I needed to find a way of capturing and utilizing client information. Professional, competent and, best of all, great value for money, with the added bonus of 24/7 service.”

Paul Young

CPC Direct Training


  • What is a live call answering service? Arrow icon

    A live call answering service is an affordable, 24/7 alternative to having in-house staff answering your phones. Our customer experience experts answer your customer calls from quiet, distraction-free home offices. They can take messages, schedule appointments, anything an in-house receptionist can do at a fraction of the cost.

  • Is your live answering service available 24/7? Does it cost more?Arrow icon

    A live agent will answer your customers’ calls just as quickly and professionally at 2:00 a.m. as they would at 2:00 p.m. You get 24/7/365 coverage at no extra charge.

  • Who is answering my phone and website chats?Arrow icon

    All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments. Our people are our best asset, and soon they’ll be yours too.

  • How much does a live call answering service cost? Is billing done by the call, by the minute, or by the month? Arrow icon

    You’ll choose a monthly plan based on how many minutes you think you’ll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.

    If you realize you’re going to use significantly more or less than the minutes included in your plan before the end of your billing cycle, we’re happy to scale your services up or down, beginning in the next billing cycle.

Can't find the answer to your question? Call us now: 800-700-8888

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Jill Griffin examines what it takes to go beyond customer satisfaction and build real, lasting customer loyalty.

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