24/7 Services.
Discover more about the
services we offer.
80%of callers will hang up when they reach a voicemail.1
Let us take
your calls.
Real connections deliver real
results – that's why our customer
service experts are available 24/7.
Explore all the features of a
live answering
service.
Message taking
We answer your calls, take messages and
deliver
them to you in real time, 24/7.Urgent call handling
24/7 live answering to handle emergencies day
and night.Time-based routing
Customize how and when we transfer calls
depending on when a caller gets in touch.Bilingual call answering
The new language of business is speaking your customers' language.
After-hours answering
Want to handle in-office calls? Our after-hours
service picks up when you clock out.Overflow coverage
Never miss a call and give callers a real
response
- even during busy periods - with our overflow
answering service.
Instant notifications
How we can help.
- Welcome your callers
- Provide information
- Take messages
- Book appointments
- Qualify your leads
- Transfer calls to your team
74%of people who have a bad phone experience would choose another business next time.3
We can handle your overflow calls, your after-hours calls, or every single one of
your calls.
Why it works.
Capture every lead
Be there for your prospective
customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people,
not automated voices.
Manage your calls
Busy? Have an important meeting?
We've got you covered.
Know your callers
We recognize your returning callers
for a personalized experience.
Unique to you
No two businesses are the same.
Your call flow is tailor-made for you.
CRM integration
We integrate seamlessly with
your current systems.
“I cannot recommend AnswerConnect enough.
After missing so many calls, I needed to find a way of capturing and utilizing client information. Professional, competent and, best of all, great value for money, with the added bonus of 24/7 service.”
Paul Young
CPC Direct Training
FAQs.
What is a live call answering service?
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A live call answering service is an affordable, 24/7 alternative to having in-house staff answering your phones. Our customer experience experts answer your customer calls from quiet, distraction-free home offices. They can take messages, schedule appointments, anything an in-house receptionist can do at a fraction of the cost.
Is your live answering service available 24/7? Does it cost more?
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A live agent will answer your customers’ calls just as quickly and professionally at 2:00 a.m. as they would at 2:00 p.m. You get 24/7/365 coverage at no extra charge.
Who is answering my phone and website chats?
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All of your phone calls and website chats will be answered by our warm, highly-trained customer experience experts working from distraction-free home environments. Our people are our best asset, and soon they’ll be yours too.
How much does a live call answering service cost? Is billing done by the call, by the minute, or by the month?
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You’ll choose a monthly plan based on how many minutes you think you’ll use. We calculate minutes based on the total time required to handle the call, including any after-call work our receptionists do to take your messages.
If you realize you’re going to use significantly more or less than the minutes included in your plan before the end of your billing cycle, we’re happy to scale your services up or down, beginning in the next billing cycle.
Can't find the answer to your question? Call us now: 800-700-8888
Learning, Sharing & Giving Back.
These are the core values of AnswerConnect. Here is a book we think you might like.
Customer Loyalty:
How to Earn It,
How to Keep It
Jill GriffinJill Griffin examines what it takes to go beyond customer satisfaction and build real, lasting customer loyalty.
AnswerConnect customers have helped us plant