Sacramento, California
Answering Service and
Virtual Receptionist

Live answering and customer support for your Sacramento business.
Give your callers a great experience, capture more leads, and grow!

Plans & Pricing
  • Nationwide Coverage

    We help our Sacramento answering service clients provide great customer service 24/7/365. But we're more than just a local call center. Our receptionists live and work in states from coast to coast, so we offer you a nationwide, resilient network. With AnswerConnect, you're always open for business.

  • Distributed Model

    Centralized call centers have a limited talent pool and are vulnerable to power outages and other disruptions. Our distributed model links hundreds of virtual receptionists across the country over the Internet. With AnswerConnect backing up your Sacramento business, you have the power of a nationwide, distributed network, not just a local partner.

  • Scalable

    We offer a variety of plans to meet the needs of your organization, whether you're a startup, small business, or enterprise company. Are you running a big marketing campaign? No problem. You can scale up your answering service to match the increased call volume. Have a seasonal business? We can help. With a scalable answering service for your business, you always have the support you need.

  • Affordable

    The average receptionist salary in Sacramento is $36,933. That covers your customer service needs for eight hours a day, five days a week-as long as you only get one call at a time. Our virtual receptionist plans give you 24/7/365 phone answering service for much less. And we can handle multiple calls simultaneously because we have receptionists on duty from coast to coast, around the clock.

  • Bilingual

    In Sacramento County, 13.2% of residents speak Spanish at home. We offer English-Spanish bilingual receptionists to help your customers who are more comfortable speaking Spanish. You can choose either to have all your calls answered by our bilingual team by default, or to have Spanish-speaking callers routed to a bilingual receptionist as needed. Either way, you'll reach more Sacramento customers and have an opportunity to win their loyalty.

Live answering and customer support services for your Sacramento business

  • 24/7 call center services

    We answer your inbound calls around the clock. Extend your hours and be more responsive to your customers, no matter when they reach out to your business.

  • Lead capture and qualification

    Maximize your marketing by being ready with great customer service for your inbound calls. We help you capture and convert more of the leads your campaigns generate.

  • Mobile apps

    Get apps for iOS and Android, so you're always connected to your business. Check your messages, update your status when you're in a meeting, and much more.

  • Client Web Access

    Our online portal gives you access to your answering service account. Retrieve your messages, adjust your script, turn on call recording, and more.

  • Order taking

    If you sell products online, our virtual receptionists can help remove barriers to purchase and reduce abandoned shopping carts. Sometimes a quick answer is all your shopper needs.

  • Appointments

    We help our appointment-based clients keep their calendars full with less effort. Our receptionists can guide your callers in booking time with your team online.

After two years with another answering service, we finally made the switch to AnswerConnect and couldn't be happier! They were really terrific from the signup to the script to the Salesforce integration. And the agents are getting all the information we need in a professional way. Just the best. Thanks AnswerConnect!ItsDonated