Microsoft Teams + AnswerConnect = One-click collaboration.

Keep all your communications in one place.

Microsoft Teams + AnswerConnect

Simplify collaboration with Microsoft Teams.

Microsoft Teams combines instant messaging, video-calling, and digital meeting spaces to enable your team to connect anywhere.

Integrate Microsoft Teams with AnswerConnect to receive real-time information from your receptionists directly in your channels.

Lead Capture Microsoft teams

Seamless connection.

The AnswerConnect - Microsoft Teams integration gives you the power to communicate across
platforms with just a click.

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The trigger

New message

Your receptionist answers your call or chat and takes a message.

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The action
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Send channel message

The message appears in your chosen Teams channels.

To explore how AnswerConnect and Microsoft Teams work together, try through zapier

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Why integrate?

  • Connect anywhere

    Connect anywhere

    See call messages in your Teams app and never miss an opportunity.

  • Stay visible

    Stay visible

    Get appointments, messages, and call requests in your chosen channels.

  • Save time

    Save time

    Say goodbye to double-tasking and hello to cleaner communication.

Get connected in four simple steps.

  • 1.Navigate.

    Go to the AnswerConnect - Microsoft Teams Zapier page.

  • 2.Authenticate.

    Authenticate AnswerConnect and Microsoft Teams.

  • 3.Pick your actions.

    Choose a resulting action from the other app.

  • 4.Choose your data.

    Select the data you want to send from AnswerConnect to Microsoft Teams.

Activate the integration now.

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  • How does Microsoft Teams work?Arrow icon

    Microsoft Teams combines instant messaging, video-calling, and digital meeting spaces to enable your team to work, connect and collaborate anywhere.

  • How do I set up the Microsoft Teams AnswerConnect integration?Arrow icon

    Simple! Go to Zapier and create an account (if you don't have one already). Check out the steps listed under "Get connected in four simple steps" above.

  • How do I see my call information in Teams?Arrow icon

    Every time a receptionist takes a call, they create a call message. That message automatically appears in your Microsoft Teams app. If you've designated yourself as the only point of contact, the message will appear as a private message to you. If you've added other Microsoft Teams channels to your list, the call message will appear in these channels too.

  • How do I send call messages to specific channels in my Teams app?Arrow icon

    When configuring the workflow, you can choose the required collabs or channels where the call information will be sent as a message. You will even have the option to customize your messages.

  • Can I send messages to my receptionists through the Teams app?Arrow icon

    Unfortunately not. You can only receive information from your receptionists. You can message receptionists, leave feedback on call messages and call clients directly from the AnswerConnect app.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at

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