Slack + AnswerConnect = Clean connection, 24/7.

Consolidate call messages in your Slack app to communicate in a click.

Slack + AnswerConnect

What is the Slack-AnswerConnect integration?

Funnel your inbound calls into the right channel every time and bring clarity to your communications with the AnswerConnect - Slack integration.

Every time a customer calls you, your team will have the information at their fingertips in the chat application they already use.

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Seamless connection.

The AnswerConnect - Slack integration gives you the power to communicate across
platforms with just a click.

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The trigger

New message

Your receptionist answers your call or chat and takes a message.

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The action
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Send direct message

Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

To explore how AnswerConnect and Slack work together, try through zapier

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Why integrate?

  • Connect anywhere

    Connect anywhere

    Follow up on call messages directly through the Slack app.

  • Choose your channels

    Choose your channels

    Send different calls to specific Slack Channels to simplify your sales outreach.

  • Lazer target messaging

    Lazer target messaging

    Create custom notifications to ensure messages reach the right people, anytime.

Get connected in three simple steps.

  • 1.Choose your integration.

    You can find all our integrations under Advanced Settings in your AnswerConnect app.

  • 2.Activate it.

    Simply enter your Slack username and password to activate.

  • 3.We'll take care of the rest.

    You're good to go! Enjoy seamless connection between your Slack and AnswerConnect accounts.

Activate the integration now.

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  • I can't find my integration. Does that mean you don't integrate with my chosen app/ CRM?Arrow icon

    Don't worry; we're always adding new integrations to our list of compatible apps and CRMs. Reach out to our support team here to find out more.

  • I can't get the integration to work. Is this an AnswerConnect issue or a Slack issue?Arrow icon

    Don't worry - we'll help you get it sorted! It may be a simple configuration issue with either account. Please contact our support team here and we'll be happy to help get things sorted.

  • How do I deactivate the Slack integration?Arrow icon

    To deactivate the integration:

    • Go to Settings
    • Select Advanced Settings
    • Click Integrations
    • Choose the Salesforce integration card
    • Click Deactivate
  • I've switched accounts on my Slack. How do I get my AnswerConnect account to connect with my new Slack account?Arrow icon

    When configuring the integrations, you will be given the option to connect the preferred account in the Connect section. In case of account changes, you can click on the Connect button to connect your new Slack account.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at

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