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The AnswerConnect - Slack integration gives you the power to communicate across
platforms with just a click.
Your receptionist answers your call or chat and takes a message.
Send direct message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
To see how else AnswerConnect and Slack work together, try throughTry now
Follow up on call messages directly through the Slack app.
Choose your channels
Send different calls to specific Slack Channels to simplify your sales outreach.
Lazer target messaging
Create custom notifications to ensure messages reach the right people, anytime.
Get connected in three simple steps.
1.Choose your integration.
You can find all our integrations under Advanced Settings in your AnswerConnect app.
Simply enter your Slack username and password to activate.
3.We'll take care of the rest.
You're good to go! Enjoy seamless connection between your Slack and AnswerConnect accounts.
Activate the integration now.Activate
I can't find my integration. Does that mean you don't integrate with my chosen app/ CRM?
Don't worry; we're always adding new integrations to our list of compatible apps and CRMs. Reach out to our support team here to find out more.
I can't get the integration to work. Is this an AnswerConnect issue or a Slack issue?
Don't worry - we'll help you get it sorted! It may be a simple configuration issue with either account. Please contact our support team here and we'll be happy to help get things sorted.
How do I deactivate the Slack integration?
To deactivate the integration:
1. Go to Settings
2. Select Advanced Settings
3. Click Integrations
4. Choose the Salesforce integration card
5. Click Deactivate
I've switched accounts on my Slack. How do I get my AnswerConnect account to connect with my new Slack account?
When configuring the integrations, you will be given the option to connect the preferred account in the Connect section. In case of account changes, you can click on the Connect button to connect your new Slack account.
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