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New York Answering Service
and Virtual Receptionist

We help businesses across the Empire State to provide
great customer service, capture more leads, and grow.
With AnswerConnect, you're always open.

Plans & Pricing

Our New York answering service and virtual receptionist clients come to us to get an instant boost to their customer service team. We help businesses across New York state to extend their hours, provide great service by phone, email, or chat, and capture more leads.

How a virtual receptionist helps your New York business grow

When your customers reach out to your business, what kind of experience do they have? For many companies, especially small businesses and startups, providing 24/7/365 telephone customer service is a big challenge. We make it easy.

With our live answering and virtual receptionist service on your side, your New York business will always be open. Whether you choose to use us after hours or around the clock, our receptionists give you a friendly, professional voice to answer all your calls. We help you capture and qualify more leads with less effort.

Maximize your marketing

When you put time and money into a marketing campaign, you want to get the most return on your investment. What good is generating inbound calls and web traffic if your team isn't ready to capitalize on them? We help our clients get the maximum benefit from their marketing with live customer service, 24 hours a day.

Scalable plans

With AnswerConnect, you're never locked into a plan. We offer a variety of answering service and virtual receptionist plans to fit your needs. If you're planning a big campaign, or your business is growing fast, we can easily provide the increased customer service capacity you need. Hiring in-house can take weeks or more. With us, more minutes are just a click or phone call away. And if you need to scale down for a seasonal cycle, it's just as easy.

Distributed network

An answering service in your local area might sound appealing. But our network of virtual receptionists extends across the country. When your part of New York is hit by snow or some other disruption to your business, our teams are still up and running. This means a more resilient and reliable support and service department to take care of your customers.

Affordable customer service solutions

In-house teams aren't as flexible or efficient as a virtual receptionist. To get around-the-clock coverage, or the ability to take multiple customer calls at the same time, you'd need a whole service department. You'd need office space and equipment for them to do their jobs. There's a better way! With our live answering plans, you get the minutes you need without the overhead.

New York answering services

  • 24/7 live answering

    You decide when you send your calls to us. After hours or 24/7, we're here for you with a live, friendly, professional voice.

  • Lead capture and qualification

    Spend your time on the hottest leads. Our receptionists get the information you need to prioritize your opportunities.

  • Order taking

    Sometimes online shoppers need guidance. Our receptionists are just a click or a call away to clear barriers to purchase.

  • Appointments

    Does your business revolve around the calendar? Book more appointments with our integrated web app and watch your business grow.

  • Web app

    We put your AnswerConnect at your fingertips with a robust web app. Get your messages, including call recordings, and much more.

  • Mobile

    You don't have to be disconnected when you're on the go. Our mobile apps for iOS and Android put your answering service in your pocket.

The bottom line: When your customers dial our New York answering service, AnswerConnect is ready to give them the help they need.

Do you want to improve your company image? Call our New York answering service today at 1-800-525-1315 for a free quote or try our online demo.

Please choose a city near you to find out more.

  • They have made my life so much easier! couldn't run my business without them.Jane Goodrich Photography (Larchmont, NY)
  • Great company. Great customer service. Customer service always accommodating and understanding of customers needs.Elite Plumbing & Heating (Suffern, NY)