Professional Virtual Receptionist Services.

Create your own virtual office with a US-based live receptionist team answering your calls 24/7.

Plans & Pricing
professional call handling service

Why it works.

  • Always available

    Always available

    Never miss an opportunity
    when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Build brand loyalty with a virtual office receptionist.

93%

of customers are likely to make repeat purchases with companies who offer excellent customer service.1

Our US-based virtual receptionists know every engagement is an opportunity to build on the loyalty customers have to your brand.

Source: 1HubSpot.
Lady receptionist looking into a monitor

Why use a virtual receptionist
service?

  • 24/7 customer service

    With a team of virtual receptionists supporting your business 24/7/365, customers can reach you, anytime.

  • Messages and voicemail

    Our call agents can adapt the way they answer your calls and take messages based on your custom call script.

  • Call forwarding and routing

    We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.

  • Lead generation and qualification

    Not all opportunities are created equal. A lead qualification service helps you prioritize the most promising opportunities and convert the best leads.

  • Appointment booking

    Use our online booking platform Setmore or your own online calendar to help callers book appointments with ease.

  • Industry-specific expertise

    With specialist training tailored to your industry our virtual receptionists give a professional response every time.

  • US business number

    Get a secure business line for your business. Keep your work and personal life separate with a dedicated business telephone number.

  • View every interaction, Anywhere

    Log into your Client Web Access portal to view messages, see your usage, and adjust your account settings Anywhere.

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The voice of your business.

The best virtual receptionist service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.

From lead qualification to 24/7 Live ChatSupport, they combine expertise, efficiency and empathy to give your customers consistently professional service.

  • 1.Let’s talk.

    Tell us about your business, your customers, and your goals. We work with you to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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FAQs.

  • What is a virtual receptionist?Arrow icon

    A virtual receptionist is a real person who answers calls on behalf of your business. Virtual receptionists essentially act as an in-office receptionist would.

  • How can a virtual receptionist service help me?Arrow icon

    By outsourcing your support duties to a team of virtual receptionists, you can also offer 24/7 support to customers.

  • Are you a US-based virtual receptionist service?Arrow icon

    Yes. Our receptionists are based across the US.

  • Do you provide virtual receptionist services for small businesses? Arrow icon

    Yes. Our virtual customer support team specializes in providing services to small businesses across industries, including legal, healthcare, franchise and many more.

  • How do I receive my messages? Arrow icon

    Your account comes with free access to your own AnswerConnect portal. From your portal, you can view all your calls, appointments and messages. You can also update your status based on availability and enjoy instant messaging with your colleagues.

Can't find the answer to your question? Call us now: 0800 700 8888 or email us at sales@answerconnect.com.

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Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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