Call Center Help Desk.

Helpful, efficient inbound services available 24/7/365.

Plans & Pricing
Call center receptionist with headphones

Help Desk.

AnswerConnect offers first level help desk service 24 hours per day, 7 days per week, 365 days per year. Our experienced Team Tech partners with you to provide round the clock Level 1 Tech Support for both internal and external customers.


blue arcblue arc

Transform stumbling blocks into opportunities. Technical challenges can be frustrating and time-consuming. We aim to isolate issues and help with challenges when exasperated customers call. Major issues can be escalated to your team. As part of the account set-up process, you specify which calls need to be elevated and when it's appropriate to take a message for some sort of call back. We're also able to transfer calls or page on-call contacts. You're welcome to change on-call contacts and call handling rules as often as you need to.

SaaS makes great service a reality. Our innovative, SaaS backend CRM allows us to upload and store product instructions, specifications, scripts, and protocols. As soon as a document is uploaded or a change is made within your account, it's reflected across the entire system. Team Tech's Business Support Associates access the most current information each time the phone rings since we all access the same web-enabled system. Accuracy isn't an afterthought; it's a key component of Team Tech's offerings.

Let's build your brand, not ours. Team Tech promptly answers incoming calls in your company's name, boosting your company's brand. We want our service to be a seamless extension of your team — a service that satisfies customers every time.

Appointment Scheduling
Aesthetic grey arc
Aesthetic grey arc

Team Tech's Level 1 Help Desk services include:

  • Live Level 1 telephone answering 24/7/365
  • Complimentary toll-free phone numbers for nationwide service
  • After hours support
  • Bilingual services
  • Call forwarding
  • Call transfer and routing
  • On-call paging

Join other happy customers.

Call today and discover why other businesses have chosen us.

By submitting this form you agree to our privacy policy. We may email or call you to follow up. You can opt-out any time.

Aesthetic arc

Choose your plan.

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $325 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.95 per additional minute

  • Best value badge
    Growth

    300 minutes

    $350 per month

    No setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

  • Standard

    375 minutes

    $475 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

Let my people go surfing

Team Human

Douglas Rushkoff

Outlining how we can achieve our greatest aspirations when we work together, Team Human reminds us of the power of human connections.

AnswerConnect customers have helped us plant

0 000 000 trees!Grow with us >