24/7 Call Center
Services for Your
Small Business.

Capture the opportunities that grow
your business.

Plans & Pricing
dark haired receptionist with headset

Top call center services for small businesses.

  • 24/7 call center support

    Get time to focus on your business and leave the answering to our professional receptionists.

  • Order management

    Help your website visitors get the answers they need to click purchase with 24/7 support.

  • Call routing

    We work with you to create scripts and routing rules that help callers reach the right person.

  • Lead qualification

    You provide the questions, we ask them. Don't waste time on dead ends or low-priority leads.

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How to grow your business with a call center solution.

AnswerConnect started as two business partners in a garage with big dreams. We have deep respect for entrepreneurs who choose the difficult but rewarding path of bootstrapping a business.

Get back to focusing on what matters; growing your business. Whether your customers are around the corner or around the world, we've got you covered.

dark haired man on the phone

Why it works.

  • Always available

    Always available

    Never miss an opportunity
    when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

So much more than a call center.

Our virtual receptionists don't have to go to an office. Instead, they answer from their quiet home offices. That means our network isn't vulnerable to power outages, pandemics or natural disasters.

And because we deliver our call center services anywhere, your callers get relaxed, distraction-free conversations every time.

female receptionist with headset

The voice (and ears) of your business.

Our friendly virtual receptionists are an extension of your business.

From call answering to lead qualification, our agents combine expertise, efficiency and empathy to provide a consistently professional service.

  • 1.Let's talk.

    Tell us about your business, your customers and your goals. We work with you
    to create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of customer interactions and follow up via the AnswerConnect
    mobile and desktop app.

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Join AnswerConnect to enjoy:

  • AnswerConnect App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • AnswerConnect Portal

    Manage your account.

    Manage your account, customize your scripts and update your plans, anytime.

  • Teleport.Video

    Connect with colleagues and clients.

    Connect with colleagues and clients via secure video calls to manage projects and offer face-to-face demos.

  • Live chat answering

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy-to-integrate live chat widget.

Answerconnect mobile app notificationsAnswerconnect portal desktop dashboardTeleport user interfaceChatsupport user interface
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You’re in good company.

The AnswerConnect team is amazing! Fast, friendly and accommodating; would definitely recommend any small business owner to try them out!

Kayla Johnson
Twice Media Productions

My practice and quality of life in general have improved dramatically since hiring the trusty services of AnswerConnect. I highly recommend getting this help if you are in a small firm like me with limited resources.

Jane Y. Lee
Peterson Conners LLP
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Hear how we sound.

00:0400:00
You are listening to Emily!

To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

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FAQs.

  • What is a small business answering service? Arrow icon

    A small business answering service is a B2B service in which real people answer calls on behalf of your business during select hours. Our virtual receptionists provide professional support to callers and website visitors.

  • Who is answering my customers' phone calls and live chats?Arrow icon

    All of your customer's phone calls and website chats will be answered by our team of professional customer experience experts. Our people are our best asset, and soon they'll be yours too.

  • What are the benefits of a small business answering service?Arrow icon

    The benefits of a small business answering service include:

    – Give every caller an answer, no matter when they reach out
    – Stop answering calls yourself and focus on growing your business
    – Capture more lead details and strengthen customer relationships

  • How much does a small business office answering service cost? Is billing done by the call, by the minute, or by the month? Arrow icon

    You can choose a monthly plan based on how many minutes you think you'll use. We calculate minutes based on the total time required to handle the call, including any after-call work our agents do to take your messages.

    If you realize mid-month that you're on track to use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.

Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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Choose your plan .

Every plan comes with 24/7 coverage and
a suite of powerful services.

  • Entry

    200 minutes

    $325 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.95 per additional minute

  • Best value badge
    Growth

    300 minutes

    $350 per month

    No setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

  • Standard

    375 minutes

    $475 per month

    + $49.99 setup fee

    • Customizable scripting
    • Secure desktop & mobile app
    • Calendar & CRM integration
    • Appointment scheduling
    • Live chat support
    Sign up

    $1.65 per additional minute

|View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

No one is too small to make a difference

Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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