24/7 Services.
Discover more about the
services we offer.
Top call center services for small businesses.
24/7 call center support
Get time to focus on your business and leave the answering to our professional receptionists.
Order management
Help your website visitors get the answers they need to click purchase with 24/7 support.
Call routing
We work with you to create scripts and routing rules that help callers reach the right person.
Lead qualification
You provide the questions, we ask them. Don't waste time on dead ends or low-priority leads.
How to grow your business with a call center solution.
AnswerConnect started as two business partners in a garage with big dreams. We have deep respect for entrepreneurs who choose the difficult but rewarding path of bootstrapping a business.
Get back to focusing on what matters; growing your business. Whether your customers are around the corner or around the world, we've got you covered.
Why it works.
![Always available]()
Always available
Never miss an opportunity
when clients call.![Lead capture]()
Capture every lead
Be there for your prospective customers. Anywhere, anytime.
![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere.![Return callers]()
Know your callers
We recognize your returning callers for a personalized experience.
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
So much more than a call center.
Our virtual receptionists don't have to go to an office. Instead, they answer from their quiet home offices. That means our network isn't vulnerable to power outages, pandemics or natural disasters.
And because we deliver our call center services anywhere, your callers get relaxed, distraction-free conversations every time.
The voice (and ears) of your business.
Our friendly virtual receptionists are an extension of your business.
From call answering to lead qualification, our agents combine expertise, efficiency and empathy to provide a consistently professional service.
1.Let's talk.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of customer interactions and follow up via the AnswerConnect
mobile and desktop app.
Join AnswerConnect to enjoy:
You’re in good company.
“The AnswerConnect team is amazing! Fast, friendly and accommodating; would definitely recommend any small business owner to try them out!
“My practice and quality of life in general have improved dramatically since hiring the trusty services of AnswerConnect. I highly recommend getting this help if you are in a small firm like me with limited resources.
Hear how we sound.
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FAQs.
What is a small business answering service?
![Arrow icon]()
A small business answering service is a B2B service in which real people answer calls on behalf of your business during select hours. Our virtual receptionists provide professional support to callers and website visitors.
Who is answering my customers' phone calls and live chats?
![Arrow icon]()
All of your customer's phone calls and website chats will be answered by our team of professional customer experience experts. Our people are our best asset, and soon they'll be yours too.
What are the benefits of a small business answering service?
![Arrow icon]()
The benefits of a small business answering service include:
– Give every caller an answer, no matter when they reach out
– Stop answering calls yourself and focus on growing your business
– Capture more lead details and strengthen customer relationshipsHow much does a small business office answering service cost? Is billing done by the call, by the minute, or by the month?
![Arrow icon]()
You can choose a monthly plan based on how many minutes you think you'll use. We calculate minutes based on the total time required to handle the call, including any after-call work our agents do to take your messages.
If you realize mid-month that you're on track to use significantly more or less than the minutes included in your plan, we're happy to scale your services up or down before the next billing cycle.
Can't find the answer to your question? Call us now: 800-700-8888 or email us at sales@answerconnect.com
See pricing.
Find the right plan for your business.
By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant