Ever heard of Active Response and Custom Scripting? The answer is most likely no. Generating and capturing leads is a top priority for most businesses. Warm leads in particular have a high value. In fact, 78% of interested potential buyers become customers of the first company to reach out to. AnswerConnect’s Active Response and Custom Scripting tools turn warm leads into qualified leads with its quick response time and lead capture capabilities.

What is an Active Response?

Active Response is available with your AnswerConnect plan. When a potential lead provides their phone number, our agents receive a notification and respond within minutes. With custom scripting, our virtual receptionists can answer questions, set appointments, and transfer buy calls directly to your sales team. You can find the Active Responses anywhere with our mobile and desktop app.

Woman looking at phone giving a positive review after working with a business.


Custom Scripting for your business.

With Custom Scripting, clients are able to manage and customize their own unique way for virtual receptionists to interact with their customers. Every business is not the same, so why should your call script? Customers are able to work with one of our team members to create scripting based on needs, FAQ’s, appointments, and more. This ensures that all areas of the business touch points are covered.

Man on the phone looking at the computer helping a customer with custom scripting and active responses.

Ensure every opportunity that comes your way is handled and taken care of, 24/7. With AnswerConnect’s Active Response and scripting, customers can build their business and feel confident in every potential sale. 

Ready to take your business to the next level? Contact us today at 800-700-8888. Send us an email at sales@answerconnect.com. Hear from you soon!

Quick takeaways.

  • 78% of interested potential buyers become customers of the first company to reach out to.
  • AnswerConnect’s Active Response and Custom Scripting tools turn warm leads into qualified leads.
  • With custom scripting, our virtual receptionists can answer questions, set appointments, and transfer buy calls directly to your sales team.
  • You can find the Active Responses anywhere with our mobile and desktop app.