Two-Factor Authentication (2FA) is a security feature that requires you to enter a one-time code sent to your registered email each time you log in. This added layer of protection ensures that your login is verified before access is granted.
Why Should You Use It?
Enabling 2FA helps protect your AnswerConnect account from:
- Unauthorized access
- Data breaches
- Identity theft or fraudulent use
Each login attempt requires a unique, time-sensitive code, so even if someone has your password, they won’t be able to log in without the email code.
Who Can Manage 2FA?
Account Owners/Admins can enable 2FA on the accounts of all app users
1. Log in to your app and go to the Settings section > Click Security
2. Click Enable now
3. You will be logged out automatically after enabling 2FA
4. For anyone trying to log in, a one-time code will be sent automatically to your registered email address
Individual Users can enable or disable 2FA for their own login
- Log in to your app and go to the Settings section > Click Your profile > Click Edit profile
2. Click Login & Security
3. Click Enable Now
4. Anytime you try to log in, a one-time code will be sent automatically to your registered email address
Need Help?
Our Client Services team is here to help with any questions or setup support. Just email us at clientservices@answerconnect.com or call us at 800-531-5828.