We aim to answer all calls within 2-3 rings, and we consistently meet this goal with an average success rate of 98%.
Like any service-based business, there may be occasional delays during peak times, but these instances are rare. We closely monitor call patterns and proactively adjust our staffing to stay ahead of demand, ensuring your callers receive prompt, high-quality service at all times. Rest assured, fast, human answering is central to how we deliver a great experience for you and your customers.