Yes, if you’re planning a marketing campaign or promotion, it’s a good idea to let us know in advance.

A successful campaign can increase your call volume as more potential customers reach out. By telling us ahead of time, we can make sure you’re on the correct plan to handle an increase in call volume. 

Increasing your plan minutes temporarily will be more cost-effective than paying overage charges on an existing plan that may be too small.

All our plans are flexible, so you can upgrade during busy periods or marketing campaigns and downgrade again when call volumes return to normal.

Need help?

You can let us know about your upcoming marketing plans by contacting our client services team: