Where are your receptionists based?

We operate with a remote working model. That means our receptionists work from their home offices across the US, rather than a central call center. This helps us provide flexibility and work-life balance for our employees and eliminates any potential background noise.

Having our receptionists spread out geographically means we won’t suffer outages due to localized power outages, snowstorms or other obstacles.

For US clients, calls are primarily answered by receptionists based in the US. To maintain a prompt and efficient service, especially during peak hours, calls may be handled by receptionists in the UK and Canada.

If needed, we provide a bilingual answering service that can help answer your calls in both English and Spanish. Many of our receptionists are also trained in specific industries, meaning that your customers can receive professional, high-grade support as and when they need it.