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AnswerConnect Services.

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Answering Service Business

Any answering service business has a lot of factors to consider when estimating business growth in coming years. One factor that bodes well for the answering service business is significant...

Terri Phillips
Jun 24, 2011 2 min read
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An Operator Service Makes Connections

The operator service used in businesses today echoes the small-town operator service of the 19th Century, but with modern-day innovations. I heard the Muzak version of Jim Croce’s “Operator” while...

Terri Phillips
Jun 3, 2011 2 min read

Secretaries vs. Receptionist Services

Businesses that cannot afford to hire an on-site, full time receptionist should consider looking into receptionist services. Employers look for any number of qualities in an administrative assistant. Let’s see...

Terri Phillips
Jun 2, 2011 2 min read
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Answering Services for Businesses

Answering services for businesses are designed to seamlessly join with the company they represent. Remote phone associates answer the phone in a company’s name and follow customized scripts and phrases....

Terri Phillips
May 16, 2011 2 min read

Answering Service Cloud Software

Answering service software has forever changed the face of the call center. Where “inbound call center” once brought to mind a large office building honeycombed with uniform cubicles, virtual call...

Terri Phillips
May 11, 2011 2 min read

A Spanish Answering Service is the Key to Future Success

By 2050, a Spanish answering service will be less of a commodity and more of an absolute necessity. The Hispanic community is the fastest growing minority group in the country,...

Terri Phillips
May 3, 2011 2 min read

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