Every missed call is a missed opportunity; whether it’s a new customer trying to get in touch, a repeat client with a question, or a high-value lead ready to buy.
If no one answers, it’s not good news: 85% of people won’t call back when they can’t reach someone the first time.
Why Small Businesses Cannot Afford to Miss a Phone Call.
Our answering service ROI calculator helps you estimate the true cost of missed calls and see how much additional revenue your business could capture with reliable, 24/7 call answering.
Calculate your missed-call revenue
It’s quick and easy, just enter three numbers:
- How many calls you miss each month?
- How much a typical sale is worth to you?
- Your typical conversion rate – what percentage of leads turn into customers?
The missed-call calculator will then give you an instant estimate of how much potential revenue your business could be losing each month.
It will also show what your business could earn by answering more calls and converting more opportunities.
Use the Return on Investment Calculator now
Why missed calls cost businesses money
A missed call rarely feels like a major event. But when those calls add up, the impact can be significant.
Customers may call a competitor, abandon their inquiry, or decide your business is difficult to reach. For businesses that rely on inbound calls to book appointments, capture leads, or answer urgent questions, every unanswered call carries a potential cost.
A 24/7 answering service can help ensure callers reach a real person after hours, at weekends, and whenever your internal team is unavailable.
Real businesses. Real results
Here’s what happens when you stop missing calls:
- 30% rise in bookings for a health and wellness provider
- 7x high-season revenue for a service business with AnswerConnect + CRM integration
- Nearly double the monthly revenue for a business using both inbound and outbound call handling
Stop losing revenue to missed calls
We provide 24/7 live call answering from real people, tailored to your business. Whether customers call after hours, at weekends, or while your team is busy, our receptionists help you capture more opportunities and deliver a consistently professional customer experience.
Find out how much missed calls could be costing your business in under a minute. Then discover how AnswerConnect can help you recover that lost revenue.
Frequently asked questions
Plans start at $350 USD/month for 200 minutes of coverage, $395 USD/month for 300 minutes, and $575 USD/month for 400 minutes, with extra minutes billed at $1.85-$2.50 depending on plan. There are no long-term contracts – you can upgrade, downgrade or cancel anytime. See full plans and pricing.
Most answering services charge by the minute or by call volume, and monthly costs typically range from a few hundred to over a thousand dollars depending on how many calls you need covered. AnswerConnect’s plans start at $350 USD/month for 200 minutes, so cost scales with your call volume rather than requiring you to pay for a full-time receptionist’s salary regardless of how busy you actually are.
In the US, a virtual receptionist service typically costs between $300 and $600 USD/month, depending on call volume, far less than the fully-loaded cost of a full-time in-house receptionist once salary, benefits and training are factored in. Use the calculator above to see what a missed call is actually costing you, then compare that against the cost of covering it.
It depends on your average sale value, your close rate, and how many calls you’re missing each month – that’s exactly what the calculator above works out for you. As a benchmark, 85% of callers won’t call back once they’ve reached voicemail or gotten no answer, so a missed call is rarely a delayed sale. Most of the time, it’s a lost one.
For most businesses, yes. Pool Scouts grew high-season revenue sevenfold after switching to 24/7 live answering, and a health and wellness client saw bookings rise 30% simply by making sure every call got answered. The calculator above will give you a business-specific number rather than a general rule of thumb.
The most reliable fix is coverage that doesn’t depend on your internal team’s availability: forwarding calls to a live answering service for after-hours, weekends and busy periods, so every call gets a real person regardless of when it comes in. See how 24/7 live answering works.
The Growth plan has no setup fee, Entry and Standard have a $49.99 USD one-time setup fee, and every plan is month-to-month with no long-term contract.
