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Dig into the freshest insights on business, technology and customer service.

Man on the phone providing assistance to a client.

How to improve call handling skills

It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...

Hannah Cleve
Mar 19, 2021 5 min read
A man holds his head, stressed. An artistic tree emerges out of his head, but with tangled branches. He's facing business stress.

Business Stress And How To Handle It

It's time to address the elephant in the room. Learn how to spot the signs of business stress and have an effective work-life balance.

Arpana Sharon
Jan 11, 2021 10 min read

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