Have you taken a look at your business website lately? If you were a potential client, would your website instill a sense of confidence in your services? These are the...
We’ve all heard of the importance of first impressions. Dr. Susan Krauss Whitbourne, in a Psychology Today article, states “The first thing you learn about someone influences everything else you...
AnswerConnect’s 24/7 availability depends heavily on a flexible workforce. We fully embrace the concept of remote work; some of our employees work in the office, some work from home and...
Okay, we admit it. We’re biased when it comes to communicating by phone. We’ve honed our phone etiquette and communication skills razor sharp. Not everyone, however, is as comfortable talking...
Discover our top hacks and actionable items to improve your phone call etiquette.
“Have you wondered what the best way to take care of leather furniture or auto leather is?” asks Denene Collins, VP of Leather Pros Inc. I’m not going to lie,...
We can spend all the money in the world on advertising. We can tell you until we’re blue in the face about our great customer service, professionalism and reliability. But...
Samantha Moon founded Lunar Ink, an online wedding invitation and stationary boutique, after a potentially sobering realization: “I wasn’t very satisfied with my wedding.” So she made it her business...