The Messages Archive is where you can store older messages so they don’t clutter your inbox, but still remain accessible if you need to refer back to them.

How to archive a message:

  1. Go to the Inbox tab in the mobile app.
  2. Tap to select the message you want to archive.
  3. Tap the three dots in the top right-hand corner.
  4. Select Move to Archive from the menu.

Where to find archived messages:

  1. From the Inbox, tap the drop-down arrow in the top right-hand corner.
  2. You’ll see three options: Search, Archive, and Account.
  3. Tap Archive to view your stored messages.

You can toggle between your inbox and the archive any time.

If you’re unable to see archived messages, make sure you’re running the latest version of the AnswerConnect app.