Plans & Pricing

Business tips, research, articles & more.

Phone Etiquette Tips: After-Hours Calls

As a 24/7 answering service, we take calls day and night. But the calls we take at 3 a.m. can be vastly different from the calls we take at three...

Terri Phillips
3 min read

Client Spotlight: Leather Pros Inc.

“Have you wondered what the best way to take care of  leather furniture or auto leather is?” asks Denene Collins, VP of Leather Pros Inc. I’m not going to lie,...

Terri Phillips
2 min read

From One Customer to Another

We can spend all the money in the world on advertising. We can tell you until we’re blue in the face about our great customer service, professionalism and reliability. But...

Terri Phillips
2 min read

Client Spotlight: Lunar Ink

Samantha Moon founded Lunar Ink, an online wedding invitation and stationary boutique, after a potentially sobering realization: “I wasn’t very satisfied with my wedding.” So she made it her business...

Terri Phillips
6 min read
Answerconnect cover

Message Tips: Get into Specifics

There is nothing more frustrating than receiving a partial message, especially if it raises more questions than it answers. Who is this person? Am I supposed to call them back?...

Terri Phillips
3 min read

Client Spotlight: Reynaud Chiropractic

Dr. Jim Reynaud approaches his practice, Reynaud Chiropractic, and his patients’ health through a collaborative, holistic approach: self-care, healthy food, consistent exercise, spirituality, spinal manipulation, and utterly pragmatic advice. Discussing...

Terri Phillips
7 min read

Client Spotlight: Empire Diagnostic Solutions

Edward Kantor is president of Empire Diagnostic Solutions, a mobile diagnostics company that early-on identified information technology’s potential for smarter, faster medical diagnostics. Closing the time-lag between medical test and...

Terri Phillips
8 min read
Answerconnect cover

AnswerConnect: Beginnings

If things had taken a different turn, this would have been a much different blog post. Hard to see a poster shop employing hundreds of remote workers or servicing businesses...

Terri Phillips
3 min read