Find the latest advice, tips and solutions from the world of business and tech.
Discover NEW international data that reveals customers trust human service far more than AI, plus what businesses can do to win confidence back.
Our 2025 survey shows most Americans still prefer people over AI in customer service. Discover the stats proving why human connection still wins.
How much does a customer rating impact your business? Discover new data on how ratings & reviews influence trust, buying decisions, & customer loyalty.
What’s the difference between customer support and technical support? And does your business need both support types? Find out this and more in our new article.
Explore 7 real-world AI disasters that cost companies trust, reputation, and revenue. From rogue bots to legal backlash, these stories prove why real human connection still matters - especially in customer service. Discover why AnswerConnect says: Real people, not bots.
Discover how being listed as Open 24/7 can improve your visibility in Google’s local search results. Learn why it matters - and how AnswerConnect makes it possible.
Struggling to attract and convert customers? From tight budgets to lead nurturing, here are 9 key challenges - and how to overcome them. Read now!
Discover the top small business events in 2026 to boost growth, network with industry leaders, and gain insights to take your business to the next level. Explore must-attend conferences and expos across the U.S.