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Consumer service is built on trust and personal relationship. Live answering needs to stay personable.
Small businesses deserve to have peace of mind in knowing that they are covered 24/7. Here's how.
Time is the one currency we can never replace. Here is how to make the most of it.
Keeping humanity at the front of business is key in service. Here's how to upkeep customer service.
75% of clients are ‘annoyed’ when they can't talk to a live person. Keep your business in the 25%.
Turns out there are several traits that make you more likely to be a successful entrepreneur.
Leaders today have all kinds of learning resources at their disposal—articles, videos, podcasts, and massive open online courses (MOOCs) to name a few. But a good old-fashioned book is still...
Want to ensure your business gives great customer service every time? Check out these small business tips to stand out and boost customer loyalty.