Plans & Pricing

Business tips, research, articles & more.

Man on the phone providing assistance to a client.

How to improve call handling skills

It is said that if a person has a positive experience with a brand, they’ll tell one friend, but if they have a bad experience, they’ll tell three. And the first...

Terri Phillips
5 min read
A man talking in the phone and doing work

What will work look like post-pandemic?

After nearly a year of “lock-down” and with vaccines arriving, companies are starting to consider what a return to the office will look like. Or, in many cases, if it...

Terri Phillips
4 min read

Answering the influx of calls during a crisis

With the Texas freeze, thousands of people have been without running water, power, or heat. The influx of calls to plumbers and other contractors is creating issues for small businesses.

Terri Phillips
4 min read

AnswerConnect helps plant over half a million trees

Starting 2021 with some good news, we can announce that, through our partnerships with several non-profit environmental organizations, we have now planted over 500,000 trees worldwide. Over the next 40...

Terri Phillips
3 min read
A women talking in the phone

Creating Your On-Call Calendars

Call transfers, or porting? Learn the difference and see which is right for you in this article

Terri Phillips
3 min read