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Find the latest advice, tips and solutions from the world of business and tech.

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When to Type and When to Pick Up the Phone

AnswerConnect’s 24/7 availability depends heavily on a flexible workforce. We fully embrace the concept of remote work; some of our employees work in the office, some work from home and...

Terri Phillips
Oct 22, 2012 4 min read

AnswerConnect at the 2012 Oregon Beach Clean Up

On March 31st, at 10 a.m., AnswerConnect employees gathered in the parking lot of the Pelican Pub Brewery at Cape Kiwanda. We were joined by hundreds of other volunteers carrying...

Terri Phillips
Apr 13, 2012 2 min read
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AnswerConnect: Managing a Distributed Workforce

AnswerConnect leads are in a unique position: They’re in charge of several hundred remote workers. Some managers may quail slightly at the thought of managing a distributed workforce. After all,...

Terri Phillips
Feb 16, 2012 3 min read

Inbound Sales Representatives

Inbound sales representatives stand at a business’ front lines, informing their customers’ first impressions (and second, and third, and fourth). A business could have all its other external elements working...

Terri Phillips
Apr 30, 2011 2 min read

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